prestation hôtelière toute juste à la hauteur d'un 4 étoiles. la chambre triple ne disposant pas d'un 3ème lit correct. de plus, il n'y avait pas de porte à la salle de bain., notre plus fort mécontentement concerne le service restauration où l'accueil a été irrespectueux du client et fainéant : impossible d'avoir une table sous prétexte que nous n'avions pas réservé, alors que la salle n'était même pas à moitié pleine!!! , nous avons alors fait appel au room-service qui a été difficile à obtenir. de plus, la qualité de la prestation est indigne d'un 4 étoiles :, - oubli d'un partie de la commande , - nourriture infâme et immangeable. nous avons même trouvé des cerises pourries dans la salade de fruit., nous vous le déconseillons fortement !!!

très bel hôtel, très bien situé au centre d'avignon. personnel très professionnel. petit déjeuner copieux et varié, mais, par souci de transparence, le prix de 12 euros devrait apparaitre sur la page descriptive de l'hôtel sur le site venere.

personnel discret mais présent et disponible. chambre confortable, propre, équipée. esthétisme apaisant du cadre de l'hôtel. ambiance calme et reposante. nourriture de l'hôtel de qualité.

oreillers moyennement confortables.

séjour très agréable. ce qui était prévu par le biais d'internet a correspondu intégralement à nos attentes., ,

merveilleux séjour dans cet hôtel. un endroit magnifique au coeur d'avignon. proximité à pied du palais des papes, pont d'avignon, magasins, théâtre,nombreuses brasseries et restaurants, etc, toutes les prestations sont à la hauteur de ce 4 étoiles de france patrimoines, parking fermé aussi très appréciable. le dîner au restaurant d'excellente qualité, personnel très compétent et aimable. merci à venere.com pour la réduction sur le prix dans cet hôtel haut de gamme. des prestations modernes de classe au coeur d'une bâtisse historique.

le prix est interressant par venere (au prix tarif c'est tres cher)., le systeme de sdb ouverte n'est pas génial (il fait froid pour prendre une douche)., il manque des menus en anglais (des touristes américains avaient du mal a choisir)., le petit dej avec le parc et les arbres magnifiques est tres agreable.

, charmin hotel whithin city walls. confortable room but weird setting for the bathroom (in the middle of the room with no walls). great service and a good setting.,

, bellissima struttura molto suggestiva e comoda per visitare la citta'..,

espace hors du commun

lits trop durs

, this hotel is a definite find. great rooms, great setting, great restaurant, great staff. we came to avignon to see the palais des papes. it is within a short walking distance from the hotel. onsite secure parking. one half block from the tourist information office.,

, the popes palace,wounderful squares,

, this hotel is an old historical church. as such, some of the rooms have been fit to the area available. our room was small with sloped ceiling. we could not stand completely upright in the shower. however, the staff where very helpful and courteous. the location was within the walls of the town. we also spent two nights in the ".sister hotel". of the hotel clotre st. louis - the hotel grand avignon. this hotel is only one block away and much more in keeping with american standards. hotel clotre st. louis is very nice - just to small for our taste if spending multiple nights.,

, das gebuchte zimmer lag im dachbereich, war nur über räume des restaurants und über einen dann erreichbaren fahrstuhl (hinweis toilette) zu erreichen. es ist sicher besser ein gutes zimmer in einem niedrigklassigeren hotel zu buchen als das günstige in einem höherklassigen. die belegschaft (zimmer und rezeption) waren alles andere als professionell.,

, the public areas of the hotel are very nice. the breakfast, while expensive, is very good. i liked that coffee and tea were out and available for many refills, so that we did not have to bother the wait staff for refills to overcome our jetlag. i would definitely stay here again, but i would ask for one of the rooms in the old part of the hotel, as the new, modern rooms, are a bit of a disappointment for such a beautiful historic building. the hotel is convenient to the bus that runs from the tgv, and travelers without too much luggage should skip the taxi and take the bus. the hotel parking lot is very convenient, for those with cars.,

, the ambiance of the entry courtyard was well worth the four-star rating, and the design of the rooms, public and private, new and old, was exceptional. what a jewel. what a beautiful, serene find--out of the main traffic of the tourist area around the palais des papes.,

, une rénovation intelligente qui n'.a rien à envier à certains paradores en espagne (ce style d'.hotel est tout à fait comparable) parking très pratique,avec bon plan sur internet pour y accéder,

, strange place - however, the setting is very serene and old world. the secure parking is very useful but relies on the staff actually answering the buzzers you have to press going out as well as in. our record over a week was very patchy, waiting several minutes sometimes. the buttons on the system were a bit battered too and it was not always clear if they were working., generally we found the reception staff indifferent to us and unwelcoming. usually no smile or even greeting as we came and went. good example was on arrival. we checked in and were given the room keys. the receptionist then turned away as if i was supposed to find the lift and rooms by telepathy. i asked to be shown up and it was just as well as the lift was not 'obvious'. , the rooms in the old wing were enormous but all bedroom, with tiny bathroom - very nice finish in room and air-con but odd slightly shabby bathroom. shower sprayed hugely over the floor so we only used it to wash hair in the bath., the hotel advertises a bar - bit of an exaggeration. there is a room with a 'bar' about 4m long and a few seats but you have to ring the bell for service and it is not a very cheery place. never saw anyone use it in a week. we tried once but no one answered the bell so we went out!! fortunately you are close to the main street with excellent bars ansd restaurants abounding., the lift in the old wing is hot in the sun but using the stairs means you have to walk through the restaurant or the two meeting rooms to get out - strange layout. , roof swimming pool was nice in the summer heat., this hotel has a great setting and good potential. if the staff had shown any interest in us whatsoever, i would recommend it but i don't really want to.,

nous avons découvert une ville très agréable

, for a restraurant in france, this one was sub-par. we have come to expect the usual high quality french bread...for example. this was something more like a pepperidge farm roll...with the idustrial feel and textrure. a disappointment. we should have eaten at the bistro on the corner.,

, when we stayed in avignon 4 days in march ,it winded really cold(mistral!)i got feaber for the first time on my tour,lay down in the bed half a day.in such an occasion it was fantastic that the room was spacious and comfortable!and the reception staff(to my regret i didn't ask his name!) was nicely kind to help me.he called to the hotel where i've forgotten my goods.thank you so much.merci!!,

, bel endroit, très bon service, en plein coeur de la vieille ville,

, merci très bien pdj super,

, la presentazione in internet è centrata sull'edificio ma la qualità delle camere è assolutamente non in linea con lo std.delle 4 star.spazi troppo piccoli e utilizzo di materiali non appropriati ad un edificio storico.,

a super hotel within the city walls of avignon; an oasis. the service was outstanding and i recommend the hotel unreservedly.

we reserved 2 rooms for me and my family. the hotel show in the web pages a nice room in the old part of the building but they accomodated us in a new part very cold and uncharming and also noisy. we felt deceived.how they think we could know that there is an old and a new building if they don´t say in the web pages??

l'albergo è davvero incantevole ed in pieno centro storico.molto comodo il parcheggio privato (che però si paga a parte 12€ al giorno circa).nel bagno lo sciaquone non ha mai funzionato, ed il personale ha trattato il nostro problema con "cordiale indifferenza".

i was in a room in the old part of the hotel, which i already knew., i will call again at this hotel in future., piero allavena

very nice hotel in a wonderfull village.

our only complaint was in relation to the quietnesss of our room which was in the new part of the hotel. we found noise from the sliding doors in other rooms intruded into ours and there was also noise from adjoining rooms particularly from the overhead areas.in general we have experienced quieter accommodation considering that this is a newly built section of the hotel

tout simplement incroyable.

i stayed in new building. that was very clean, comfortable and spacious enough. however two things i have to complain. the corridor of new building was quite dark in the midnight, and there is no door between the bathroom and the room.

my wife and i had an excellent stay at this hotel. we are recommending the hotel to our friends., attenciously

siamo ritornati un'altra volta dopo un anno e mezzo dalla prima occasione., siamo rimasti ancora colpiti dall'ottimo livello dei servizi e dello staff., davvero da consigliare.

it was fine for an overnight stay but the web site description was a bit misleading as it focuses on it being a former school and we were in a newer looking room that was clean and spacious but not the charming hotel we thought it to be based on the website description. one point i'd like to note was that your staff was very gracious and helpful, suggesting a wonderful restaurant and making reservations for us., overall it was a good hotel, just a bit sterile feeling in the room.

the staff were absolutely wonderful, they could not do enough for us! we were surprised at our room. the hotel is an ancient building, however, the standard jardine room was in a new wing that was no different than a modern motel room, with modern furnishings. i was disapointed. the surrounding area is not the best, but was safe. i was surprised to find parking was 10euro per night, that was not made clear with the reservation. the old section of avignon is full of one way streets and it was difficult to find the hotel by car. i had to exit the old town and enter through a different portal. the property would not bring me back, however, the staff would! avignon is a good base to visit provence.

beautiful hotel with brilliant staff., rather exorbitant prices on drinks from mini-bar, and bar/restaurant., main reason for choosing was swimming pool and, sundeck which were unusable during windy weather.

we spent two nights here in august 2005. the hotel is well located, quiet and has nice surrounds. the room was fairly basic, but comfortable. staff were very helpful. we wouldn't rave about it, but would stay again.

nice designer hotel close to avignon centre and all main attractions.

it is a very good hotel.

a smart hotel with a real sense of luxury, a fantastic (but expensive) breakfast buffet, fine roof-top pool and great apartment-style rooms - we had a garden room with its own patio and cool open bathroom. amazing value for money - i wonder if the rate we paid was a short-term deal?

perfect location., very attractive room and public areas. , quiet / peaceful in hotel although just yards off main road and all attractions., sncf station and buses to avignon tgv station less than 5mins. walk.

we enjoyed our stay very much, and would like to stay there again.

the desk staff was very friendly and helpful. pack light, because the lift is very small and slow.

very rude staff at front desk,a/c did not work,, called reception 3 times no response,beds were old,and lumpy.a dark room,thats stuffy, didn't give enough towels,or make my daughters bed.very poor management,stay away from this rude,overpriced,& tried to over charge me.

lovely hotel,which is probably even lovelier in the summer when the courtyard is green and you can use the pool. very friendly and helpful staff. the restaurant closes a bit early for a hotel though.

el hotel estaba muy bien, nos dieron una habitación de categoria superior a la contratada por el mismo precio.

reduziertes design ohne plüsch und schnickschnack in alten klostergemäuern: das hotel war genau unser geschmack! zentral in avignon gelegen und trotzdem ruhig (siehe klostermauern!). sehr empfehlenswert!

the hotel has a nice garden which turn out really good on photographs. the room is a good size with a comfortable balcony. the bathroom is an open concept, hence no doors. we booked 2 rooms and had to get the kids over to our room for their grandmother to take her shower.

i had a great stay in the clarion cloitre saint louis, a special mention to katell and josé who have been of a great help, welcoming and friendly., i recommend this hotel as it is also very well situated in avignon.

on our 12 day trip, this was by far the best hotel we stayed in. the location is perfect, the people very friendly and helpful, the atmosphere is wonderful. it is excellent value for the money and i would highly recommend this hotel. we will definitely come back again!

our first room was in the new section and it was dark and not very clean. when we finally got moved to the old section after 2 nights (we paid more for it), we had a lovely, clean room facing the courtyard.

had a problem with the air conditioner, but it was resolved when they sent employee to check on it....employees were polite and pleasant. good location in avignon.

the grounds were magnificent, close to everything and the staff really went out of their way to help us and assist us in any need. the restaurant at the hotel was surely five star. we would stay there again and recommend it to friends.

a very nice hotel well represented by the photos and description.

bella struttura, inserita in una ottima posizione, uniche lamentele:, impianto aria condizionata rumoroso, le 4 stelle della strutturta si riferiscino più alla posizione del hotel che alla realtà delle camere