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| 22-05-2008 | de Anonyme | Note : 18.0 / 20  | | Avis Kempinski Hotel Grand Arena 5* - Bansko | |
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 Date de séjour :
 grand confort, piscine exterieure chauffée,
(source : Booking.com - Avis Kempinski Hotel Grand Arena)
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| 12-11-2007 | de Dawn | Note : 20.0 / 20 | | Avis Kempinski Hotel Grand Arena 5* - Bansko | |
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Date de séjour :
the service and the wellness area including the sauna/pool
 the heating in our room was not turned on, we had to be moved at 11.00pm to another room but found that cold as well! we had to rely on the air conditioning which was not adequate and this made our stay maybe not as good as it could have been. but i have to say the hotel besides this was excellent
(source : Booking.com - Avis Kempinski Hotel Grand Arena)
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| 12-10-2007 | de Sheila | Note : 15.0 / 20  | | Avis Kempinski Hotel Grand Arena 5* - Bansko | |
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Date de séjour :
beautiful location, very nice friendly staff.
(source : Booking.com - Avis Kempinski Hotel Grand Arena)
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| 11-09-2007 | de Tore | Note : 16.0 / 20 | | Avis Kempinski Hotel Grand Arena 5* - Bansko | |
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Date de séjour :
pool
the services stated on internet was not all in operation due to low season. classic massage was not available. no hairdresser.
(source : Booking.com - Avis Kempinski Hotel Grand Arena)
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| 21-08-2007 | de Lionel | Note : 20.0 / 20 | | Avis Kempinski Hotel Grand Arena 5* - Bansko | |
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Date de séjour :
véritable hôtel cinq étoiles, dans lequel le client n'est pas un anonyme et est reçu avec chaleur et sympathie
(source : Booking.com - Avis Kempinski Hotel Grand Arena)
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| 20-08-2007 | de Mark | Note : 20.0 / 20 | | Avis Kempinski Hotel Grand Arena 5* - Bansko | |
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Date de séjour :
a fantastic hotel. the quality of the hotel, food, staff and facilities were truly 5 star
(source : Booking.com - Avis Kempinski Hotel Grand Arena)
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| 07-08-2007 | de Mary | Note : 20.0 / 20 | | Avis Kempinski Hotel Grand Arena 5* - Bansko | |
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Date de séjour :
we liked very much the peace and quiet. also the leisure facilities were great. the breakfast was only so so
l would like to see a courtesy bus offered to guests on check out maybe to bus station or rail station.
(source : Booking.com - Avis Kempinski Hotel Grand Arena)
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| 17-07-2007 | de Ian | Note : 19.0 / 20 | | Avis Kempinski Hotel Grand Arena 5* - Bansko | |
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Date de séjour :
using the facilities swimming etc
(source : Booking.com - Avis Kempinski Hotel Grand Arena)
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| 09-07-2007 | de Stephen | Note : 20.0 / 20 | | Avis Kempinski Hotel Grand Arena 5* - Bansko | |
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Date de séjour :
a lovely hotel, great view, comfort ,huge room, staff.
(source : Booking.com - Avis Kempinski Hotel Grand Arena)
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| 27-05-2007 | de Gerald | Note : 16.0 / 20 | | Avis Kempinski Hotel Grand Arena 5* - Bansko | |
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Date de séjour :
view from balcony , ample space in room ,great shower
poor breakfast selection & hot food only warm
(source : Booking.com - Avis Kempinski Hotel Grand Arena)
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| 21-05-2007 | de Anonymous | Note : 20.0 / 20 | | Avis Kempinski Hotel Grand Arena 5* - Bansko | |
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Date de séjour :
der freundliche emfang durch den deutschg sprechenden herrn halfhide
(source : Booking.com - Avis Kempinski Hotel Grand Arena)
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| 15-05-2007 | de Ian | Note : 20.0 / 20 | | Avis Kempinski Hotel Grand Arena 5* - Bansko | |
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Date de séjour :
er, everything!
leaving
(source : Booking.com - Avis Kempinski Hotel Grand Arena)
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| 14-11-2006 | de John | Note : 20.0 / 20 | | Avis Kempinski Hotel Grand Arena 5* - Bansko | |
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Date de séjour :
spa
(source : Booking.com - Avis Kempinski Hotel Grand Arena)
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| 11-11-2006 | de Nigel | Note : 18.0 / 20 | | Avis Kempinski Hotel Grand Arena 5* - Bansko | |
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Date de séjour :
attitude of staff
(source : Booking.com - Avis Kempinski Hotel Grand Arena)
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| 18-10-2006 | de John | Note : 13.0 / 20 | | Avis Kempinski Hotel Grand Arena 5* - Bansko | |
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Date de séjour :
location, spa, lounge.
some of the staff were on helpful, prices of drinks, food, and services were excessive.
(source : Booking.com - Avis Kempinski Hotel Grand Arena)
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| 12-10-2006 | de David | Note : 20.0 / 20 | | Avis Kempinski Hotel Grand Arena 5* - Bansko | |
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Date de séjour :
everything , very courteous staff, nothing to much trouble
(source : Booking.com - Avis Kempinski Hotel Grand Arena)
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| 26-09-2006 | de Kumiko | Note : 20.0 / 20 | | Avis Kempinski Hotel Grand Arena 5* - Bansko | |
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Date de séjour :
we went to there off season,but there are swimming pool and spa.our children were enjoying very much and the breakfast was perfect!
(source : Booking.com - Avis Kempinski Hotel Grand Arena)
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| 21-08-2006 | de Ronnie | Note : 20.0 / 20 | | Avis Kempinski Hotel Grand Arena 5* - Bansko | |
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Date de séjour :
excellent overall level of service
(source : Booking.com - Avis Kempinski Hotel Grand Arena)
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MOYEN
DECEVANT
A EVITER
